Twitch giving me a black screen?

2015-03-04 04:32:02 am

Starting yesterday, whenever I try to go to any page on twitch other than the homepage, all I get is a black screen with "twitch" in the middle. I can't get to my stream, profile, following page, manually type in a streamers name, or anything else. I tried my laptop and get the same results, so it's not just my PC. I tried deleting cookies, flushing the dns, rebooting the modem, disabling all extensions, even different browsers and still nothing. I can use outside services such as multitwitch and kadgar to access streams, so I know twitch is still working for others. Anyone know what might be causing this, or how to fix it? Here's what I see:

Thread title:

Lenophis

2015-03-04 05:24:22 pm

0-10

In your javascript options, there's now an additional site you'll have to allow before twitch-anything works again. twitch.tv, ttvnw.net, and jtvnw.net are the three that have to be allowed.

Slaughterhouserock

2015-03-04 05:27:51 pm

Sorry, but I know nothing about javascript. Where would I find said options?

ymh

Edit history:

ymh: 2015-03-04 10:18:29 pm

ymh: 2015-03-04 10:18:11 pm

ymh: 2015-03-04 10:17:09 pm

2015-03-04 10:16:33 pm

Quote from Slaughterhouserock:

Sorry, but I know nothing about javascript. Where would I find said options?

http://enable-javascript.com/#chrome

1 On the web browser menu click on the "Customize and control Google Chrome" and select "Settings".
2 In the "Settings" section click on the "Show advanced settings..."
3 Under the the "Privacy" click on the "Content settings...".
4 When the dialog window opens, look for the "JavaScript" section and select "Allow all sites to run JavaScript (recommended)".
5 Click on the "OK" button to close it.
6 Close the "Settings" tab.
7 Click on the "Reload this page" button of the web browser to refresh the page.

?

Slaughterhouserock

Edit history:

Slaughterhouserock: 2015-03-05 04:37:35 am

2015-03-05 03:29:03 am

Quote from ymh:

http://enable-javascript.com/#chrome

1 On the web browser menu click on the "Customize and control Google Chrome" and select "Settings".
2 In the "Settings" section click on the "Show advanced settings..."
3 Under the the "Privacy" click on the "Content settings...".
4 When the dialog window opens, look for the "JavaScript" section and select "Allow all sites to run JavaScript (recommended)".
5 Click on the "OK" button to close it.
6 Close the "Settings" tab.
7 Click on the "Reload this page" button of the web browser to refresh the page.

?

That's already setup to allow all sites, so that's not the problem. Twitch swears it's a DNS issue even though I've changed over to google's DNS. My cable company tried a few things, but nothing worked(they say they'll call me back in the next 9-10 days Roll Eyes

).

Any other ideas?

*Edit: Turns out it was my IP address. If anyone else has this problem, run a command prompt, type "ipconfig /release" hit enter. Then type "ipconfig /renew", this will give you a new IP address. Thanks for the assistance guys. This has been a pain in the ass, but hopefully it'll help anyone else that has the issue.

[quote="ymh"]http://enable-javascript.com/#chrome

1 On the web browser menu click on the "Customize and control Google Chrome" and select "Settings".
  2 In the "Settings" section click on the "Show advanced settings..."
  3 Under the the "Privacy" click on the "Content settings...".
  4 When the dialog window opens, look for the "JavaScript" section and select "Allow all sites to run JavaScript (recommended)".
  5 Click on the "OK" button to close it.
  6 Close the "Settings" tab.
  7 Click on the "Reload this page" button of the web browser to refresh the page.

?[/quote]

That's already setup to allow all sites, so that's not the problem.  Twitch swears it's a DNS issue even though I've changed over to google's DNS.  My cable company tried a few things, but nothing worked(they say they'll call me back in the next 9-10 days ::) ).

Any other ideas?

*Edit:  Turns out it was my IP address.  If anyone else has this problem, run a command prompt, type "ipconfig /release" hit enter.  Then type "ipconfig /renew", this will give you a new IP address.  Thanks for the assistance guys.  This has been a pain in the ass, but hopefully it'll help anyone else that has the issue.

CBenni

2015-03-05 06:18:16 pm

This is a common issue, for future reference, see https://twitchtips.com/grey-screen/