Professional Second Banana
I and the rest of RPGLB Staff are extremely pleased with what we've accomplished this year, between raising 150% of our donation goal and hearing a lot of attendees say they had a great time participating in the event. As always, we’d love to know what people (both attendees and stream viewers) thought did and didn't work about this year’s marathon, so we can make RPGLB 2017 even better.
To get the conversation started, here’s some thoughts from Staff - feel free to add on to these topics or any others you can think of:
Schedule/Games
-Extending the marathon to 5 1/2 days accomplished our goal of allowing time for more 6+ hr runs while still keeping to at least 30 total games. We're open to the possibility of extending it again to GDQ-length of 6 1/2 days (Sunday - Saturday), but are concerned about that extra day meaning less time for setup and us burning through the library of marathon-viable RPGs faster.
-Estimates were pretty conservative this year, which I think is due to 'going over estimate' having somewhat of a negative stigma in our community these days.
-Using 30-45 min bonus games to resynch the schedule when it got ahead worked out pretty well - would like to continue this, along with possibly other types of content like runner interviews or behind-the-scenes features.
-Outstanding play quality overall by the runners!
-Having chosen the games and made the schedule, I'm obviously biased - curious how others thought we did as far as making a schedule good for both raising donations and representing many sides of the RPG speedrun community.
Venue
-Conference rooms worked pretty well for the # of attendees we had - no room ever felt overly crowded to me even during peak usage.
-Practice room got pretty hot during peak times, though getting an additional AC unit installed helped somewhat. We can ask for this right away next time, along with better planning the TV placements.
-Hotel room shortage was unfortunate, and some attendees had to stay offsite for part of the event and spend more money on their rooms. To prevent this from happening again, while still avoiding risk of Staff members being financially responsible for unused hotel rooms, we're going to use RPGLB channel Twitch partnership revenue to establish a surplus fund. This will allow us to be less conservative with our attendance estimates when setting the contract for next year's event.
-Lack of a hotel airport shuttle was an inconvenience, though having both cheap (light rail) and fast (shuttle/taxi) transportation options was the next best thing.
-Very interested to know what attendees thought of the Salt Lake City area for travelling to, and the University Guest House for the event venue. Unless there's very significant community desire for a different venue city, we'd prefer to stay in the SLC area (due to having a great relationship with NAMI-Utah, staff & other community members local to the area, and our TV supply and other tech equipment being located in the Western US); but we are very open to looking at other event spaces based on your feedback.
-Interest in post-marathon activities was extremely low this year, and all but ~10 attendees left on or before Sunday (which is a trend with current GDQ events as well). Interested to know if anyone would like to see post-marathon 'bonus days' continue, and if so what should be done during them to get people to stick around.
Tech
-Very happy with the overall setup - almost no downtimes, long setups, or other issues.
-Paypal issues were frustrating - we are looking into backup options for this in the future, such as temporarily switching to a different payment gateway.
-Twitch connectivity issues were mercifully brief, unfortunately really affecting one run in particular - Romscout helped us try to troubleshoot this from on site (thanks!)
-Seriously, Vulajin is really, really sorry for turning off Bizkit’s PS2. In the future, neither Vulajin nor any other tech volunteer will be messing around with cables during any run, period.
-Skype call! Huge success, very few issues, 10/10 would have devs again. Thanks to Reverend Miller for helping organize this.
-Future priorities: make running the stream even easier, teach volunteers better, possibly permit uploading VODs as runs finish.
Chat/Website
-The Quakenet chat was advertised on the RPGLB Twitch channel bio and via Moobot, and was still barely used. It's very little effort on our part to have a 2nd chat, so we'll continue doing so if there's any interest at all.
-Overall both chats were generally civil/appropriate - moderation could have been stronger in a few cases.
Commentary
-Absolutely incredible. I've watched about half of the marathon VODs so far, and every one has knocked it out of the park with informative and energetic commentary.
Prizes
-Opening of prize submissions got delayed a few times due to the tracker still being set up, but that will not be an issue next time.
Incentives
-Most incentives (especially during the 1st few days) ended up being underpriced, though that was done in response to some early incentives not getting met at all last year.
-Asking for incentive ideas to be included with game submissions worked pretty well - we might just make those the 'official' incentive submissions next time and not have a separate submission process for incentives/bid wars.
Charity
-NAMI was chosen based on community feedback during the planning stages of RPGLB 2015 - they continue to be great to work with overall and very grateful for our community’s support, and the cause seemes to resonate pretty well with our viewers.
-Still concerns about NAMI’s impact being US-centric; but I haven't heard many people cite that as a deal-breaker for supporting the cause.
-Charity partner selection is something we always want to have strong community backing - let us know what you think about the cause of mental health support/awareness and NAMI in particular.
Volunteering
-Next year, volunteer shifts (with the possible exception of hosts) will be based on times (ie 8AM-10AM) rather than tied to runs on the schedule. This will avoid volunteers ending up with overly long shifts (no more than 2-4 hours at a time), and avoid confusion over how schedule changes impact volunteer shifts.
-Training and documentation for volunteer roles can be a lot better, and Staff will make that a priority to improve on for next time.
Social Media
-RPGLB Twitter was again used well during the marathon to promote the event/runs
To get the conversation started, here’s some thoughts from Staff - feel free to add on to these topics or any others you can think of:
Schedule/Games
-Extending the marathon to 5 1/2 days accomplished our goal of allowing time for more 6+ hr runs while still keeping to at least 30 total games. We're open to the possibility of extending it again to GDQ-length of 6 1/2 days (Sunday - Saturday), but are concerned about that extra day meaning less time for setup and us burning through the library of marathon-viable RPGs faster.
-Estimates were pretty conservative this year, which I think is due to 'going over estimate' having somewhat of a negative stigma in our community these days.
-Using 30-45 min bonus games to resynch the schedule when it got ahead worked out pretty well - would like to continue this, along with possibly other types of content like runner interviews or behind-the-scenes features.
-Outstanding play quality overall by the runners!
-Having chosen the games and made the schedule, I'm obviously biased - curious how others thought we did as far as making a schedule good for both raising donations and representing many sides of the RPG speedrun community.
Venue
-Conference rooms worked pretty well for the # of attendees we had - no room ever felt overly crowded to me even during peak usage.
-Practice room got pretty hot during peak times, though getting an additional AC unit installed helped somewhat. We can ask for this right away next time, along with better planning the TV placements.
-Hotel room shortage was unfortunate, and some attendees had to stay offsite for part of the event and spend more money on their rooms. To prevent this from happening again, while still avoiding risk of Staff members being financially responsible for unused hotel rooms, we're going to use RPGLB channel Twitch partnership revenue to establish a surplus fund. This will allow us to be less conservative with our attendance estimates when setting the contract for next year's event.
-Lack of a hotel airport shuttle was an inconvenience, though having both cheap (light rail) and fast (shuttle/taxi) transportation options was the next best thing.
-Very interested to know what attendees thought of the Salt Lake City area for travelling to, and the University Guest House for the event venue. Unless there's very significant community desire for a different venue city, we'd prefer to stay in the SLC area (due to having a great relationship with NAMI-Utah, staff & other community members local to the area, and our TV supply and other tech equipment being located in the Western US); but we are very open to looking at other event spaces based on your feedback.
-Interest in post-marathon activities was extremely low this year, and all but ~10 attendees left on or before Sunday (which is a trend with current GDQ events as well). Interested to know if anyone would like to see post-marathon 'bonus days' continue, and if so what should be done during them to get people to stick around.
Tech
-Very happy with the overall setup - almost no downtimes, long setups, or other issues.
-Paypal issues were frustrating - we are looking into backup options for this in the future, such as temporarily switching to a different payment gateway.
-Twitch connectivity issues were mercifully brief, unfortunately really affecting one run in particular - Romscout helped us try to troubleshoot this from on site (thanks!)
-Seriously, Vulajin is really, really sorry for turning off Bizkit’s PS2. In the future, neither Vulajin nor any other tech volunteer will be messing around with cables during any run, period.
-Skype call! Huge success, very few issues, 10/10 would have devs again. Thanks to Reverend Miller for helping organize this.
-Future priorities: make running the stream even easier, teach volunteers better, possibly permit uploading VODs as runs finish.
Chat/Website
-The Quakenet chat was advertised on the RPGLB Twitch channel bio and via Moobot, and was still barely used. It's very little effort on our part to have a 2nd chat, so we'll continue doing so if there's any interest at all.
-Overall both chats were generally civil/appropriate - moderation could have been stronger in a few cases.
Commentary
-Absolutely incredible. I've watched about half of the marathon VODs so far, and every one has knocked it out of the park with informative and energetic commentary.
Prizes
-Opening of prize submissions got delayed a few times due to the tracker still being set up, but that will not be an issue next time.
Incentives
-Most incentives (especially during the 1st few days) ended up being underpriced, though that was done in response to some early incentives not getting met at all last year.
-Asking for incentive ideas to be included with game submissions worked pretty well - we might just make those the 'official' incentive submissions next time and not have a separate submission process for incentives/bid wars.
Charity
-NAMI was chosen based on community feedback during the planning stages of RPGLB 2015 - they continue to be great to work with overall and very grateful for our community’s support, and the cause seemes to resonate pretty well with our viewers.
-Still concerns about NAMI’s impact being US-centric; but I haven't heard many people cite that as a deal-breaker for supporting the cause.
-Charity partner selection is something we always want to have strong community backing - let us know what you think about the cause of mental health support/awareness and NAMI in particular.
Volunteering
-Next year, volunteer shifts (with the possible exception of hosts) will be based on times (ie 8AM-10AM) rather than tied to runs on the schedule. This will avoid volunteers ending up with overly long shifts (no more than 2-4 hours at a time), and avoid confusion over how schedule changes impact volunteer shifts.
-Training and documentation for volunteer roles can be a lot better, and Staff will make that a priority to improve on for next time.
Social Media
-RPGLB Twitter was again used well during the marathon to promote the event/runs
Thread title: