Professional Second Banana
I and the rest of RPGLB Staff are extremely pleased with what we've accomplished this year, between raising over $100,000 for the 1st time and hearing a lot of attendees say they had a great time participating in the event. As always, we’d love to know what people (both attendees and stream viewers) thought did and didn't work about this year’s marathon, so we can make RPGLB 2018 even better.
To get the conversation started, here’s some thoughts from Staff - feel free to add on to these topics or any others you can think of:
Schedule/Games
-The venue bookkeeping issue that led to the event dates having to be changed was very, very unfortunate, especially with it happening after attendees had already begun making vacation/travel arrangements. To ensure this doesn’t happen again, we’ve already started the RPGLB 2018 venue search (MetaSigma and Essentia have visited some other hotels), with the goal of having a signed contract much sooner in the timeline.
-Ending the marathon on Friday instead of Saturday didn’t seem to impact the final day donations (almost 25% of the total donations came during the last 24 hours), though it did impact the schedule quite a bit (quite a few games were difficult to schedule due to the runner arriving mid-week, which would have been less of an issue if we had an extra weekend day at the end of the schedule to work with). Goal for next event will be a Sunday-Saturday or Monday-Saturday event.
-Stayed pretty close to or slightly behind schedule all week (with the exception of Sunday morning, where we got far enough ahead to be able to play the full ending to Terranigma). Unfortunately this meant we weren’t able to add any bonus games to the schedule this time - I definitely appreciate the bonus game runners practicing their games in case they were needed.
-Having chosen the games and made the schedule, I'm obviously biased - curious how others thought we did as far as making a schedule good for both raising donations and representing many sides of the RPG speedrun community.
Venue
-The Officers Club worked pretty well for the # of attendees we had - no room ever felt overly crowded to me even during peak usage.
-Noise from the practice room spilling into the stream room was an unfortunate drawback of the space (we were hoping for more out of the divider wall). If we return to the Officers Club again, we’ll look into options like closing the 2nd room divider between the north/south halves and arranging the rooms to try to control noise flow better.
-For next event, we have plans to source some 12+ way power strips to ensure all practice TVs can be utilized.
-As before, unless there's very significant community desire for a different venue city, we'd prefer to stay in the SLC area (due to having a great relationship with NAMI-Utah, staff & other community members local to the area, and our TV supply and other tech equipment being located in the Western US); but we are very open to looking at other event spaces based on your feedback.
Food
-We will request NAMI provide more advance notice for catering plans next time, especially if they're in a format like a food truck where you need to be there during a certain window to get food (which affects people sleeping/running/volunteering during that period).
-Will request less pizza catering (like only once during the week).
Tech
-There weren’t very many major tech issues/stream outages and they didn’t significantly impact the schedule overall, but the issues before Diablo II ended up consuming time we could have used for a bonus game.
-The 2 main culprits for tech issues were OBS connectivity issues on the stream PC (which will likely clear up when Vulajin rebuilds it during the coming year), and a poor ethernet connection (which ultimately was addressed by covering it up with a box to prevent disturbance).
-We were able to get VODs uploaded to YouTube during the event this time - thanks to Vulajin for automating the uploads and corndan for editing/publishing the videos.
Chat/Website
-Overall chat was generally civil and moderated appropriately.
-rpglimitbreak.com website will be getting a major overhaul in the coming year, and will be used to consolidate information currently spread across multiple sources (SDA Forum, Google Docs, Horaro, etc).
Prizes
-There was a bug with the donation tracker that led to prizes being rotated out of the stream layout omnibar and donation page too early - before drawing prizes next week we’re going to apply a bugfix to correct this, and extend the drawing window to 1 game earlier.
Incentives
-Early-week incentives were priced a bit higher than RPGLB 2016 - almost all got met without issue, but a few unfortunately were not.
-Asking for incentive ideas to be included with game submissions worked pretty well, as far as allowing the committee to consider them as part of game selection/scheduling - we will continue that process going forward.
Charity
-NAMI was chosen based on community feedback during the planning stages of RPGLB 2015 - they continue to be great to work with overall and very grateful for our community’s support, and the cause seems to resonate pretty well with our viewers.
-At our request, NAMI has been allocating donations towards programs with international reach as much as possible.
-Charity partner selection is something we always want to have strong community backing - let us know what you think about the cause of mental health support/awareness and NAMI in particular.
Volunteering Signups
-A Discord contact option will be added to the signup form next year, as Discord was an excellent tool this year for organization and distributing information.
-The deadline for volunteering will be more plainly stated. It was generally stated that signups would close at the same time as registration, but it would have been better to have that date stated outright when volunteer signups open.
-Hosts will likely need to do auditions next year so that we have a better idea of who excels on a microphone.
Volunteering General
-The biggest issue with the volunteer schedule on-site was it not being updated for the change made the week before the marathon in Child of Light being added, and the Diablo II and Kingdom Hearts 1.5 estimates being lowered.
-Training was an improvement over last year. Due to a later start time this marathon, we had ample time the morning before the marathon began to go over the donation, host, and tech stations.
-At the same time, training being on Saturday morning was not ideal for many arriving volunteers. Several arrived either later that day, or later in the week requiring them to be trained after the fact.
-One problem that someone brought up that does make sense is to make an outline of what to do when you’re hosting someone’s run next. An outline or guidelines PRIOR to your hosting hopefully will get created to have a more streamlined and consistent approach to hosting WITHOUT taking the personality out of the host themselves. This was a major concern brought to the attention of a few staff members that will be addressed in future events.
-Regarding the extra setup and teardown requirements this year, I would like to thank everyone who participated in bringing TVs from Essentia’s, setting up the practice room, and then tearing it back down and moving TVs to the trailers and sending them back to Essentia’s on Friday. That would have not been possible without everyone stepping up to help out, and it went as smoothly as could have been expected. Huge shoutouts to AshenPrime who volunteered his time and his trailer to help bring TVs to and from the venue.
Social Media
-Overall, the event was well covered by our Twitter crew. Tweets stayed entertaining, positive, and engaging. Volunteers were able to keep even nighttime runs covered - this was a huge improvement from 2016! The team also did a good job of letting onsite staff know if there were issues on the stream.
-Favoriting tweets and having them on stream seemed to work well, and they added another layer of engagement to the marathon. One or two tweets somewhat less sensitive to mental illness creeped through, and we’ll make sure both onsite and offsite staff are aware of what not to share.
-There was a little inconsistency in the professionalism in tweets; some lacked punctuation and proper capitalization. As we grow, we’ll want to hone our social media voice. It’s a small issue, but it’s something we can use to grow.
Pre-show/Interviews
-A very welcome addition to the event - we’ll be looking into having an interview area separate from the main couch for next event.
-Let us know what you thought of the pre-show & interviews (how many we had, how long they ran, what topics interested you, etc).
To get the conversation started, here’s some thoughts from Staff - feel free to add on to these topics or any others you can think of:
Schedule/Games
-The venue bookkeeping issue that led to the event dates having to be changed was very, very unfortunate, especially with it happening after attendees had already begun making vacation/travel arrangements. To ensure this doesn’t happen again, we’ve already started the RPGLB 2018 venue search (MetaSigma and Essentia have visited some other hotels), with the goal of having a signed contract much sooner in the timeline.
-Ending the marathon on Friday instead of Saturday didn’t seem to impact the final day donations (almost 25% of the total donations came during the last 24 hours), though it did impact the schedule quite a bit (quite a few games were difficult to schedule due to the runner arriving mid-week, which would have been less of an issue if we had an extra weekend day at the end of the schedule to work with). Goal for next event will be a Sunday-Saturday or Monday-Saturday event.
-Stayed pretty close to or slightly behind schedule all week (with the exception of Sunday morning, where we got far enough ahead to be able to play the full ending to Terranigma). Unfortunately this meant we weren’t able to add any bonus games to the schedule this time - I definitely appreciate the bonus game runners practicing their games in case they were needed.
-Having chosen the games and made the schedule, I'm obviously biased - curious how others thought we did as far as making a schedule good for both raising donations and representing many sides of the RPG speedrun community.
Venue
-The Officers Club worked pretty well for the # of attendees we had - no room ever felt overly crowded to me even during peak usage.
-Noise from the practice room spilling into the stream room was an unfortunate drawback of the space (we were hoping for more out of the divider wall). If we return to the Officers Club again, we’ll look into options like closing the 2nd room divider between the north/south halves and arranging the rooms to try to control noise flow better.
-For next event, we have plans to source some 12+ way power strips to ensure all practice TVs can be utilized.
-As before, unless there's very significant community desire for a different venue city, we'd prefer to stay in the SLC area (due to having a great relationship with NAMI-Utah, staff & other community members local to the area, and our TV supply and other tech equipment being located in the Western US); but we are very open to looking at other event spaces based on your feedback.
Food
-We will request NAMI provide more advance notice for catering plans next time, especially if they're in a format like a food truck where you need to be there during a certain window to get food (which affects people sleeping/running/volunteering during that period).
-Will request less pizza catering (like only once during the week).
Tech
-There weren’t very many major tech issues/stream outages and they didn’t significantly impact the schedule overall, but the issues before Diablo II ended up consuming time we could have used for a bonus game.
-The 2 main culprits for tech issues were OBS connectivity issues on the stream PC (which will likely clear up when Vulajin rebuilds it during the coming year), and a poor ethernet connection (which ultimately was addressed by covering it up with a box to prevent disturbance).
-We were able to get VODs uploaded to YouTube during the event this time - thanks to Vulajin for automating the uploads and corndan for editing/publishing the videos.
Chat/Website
-Overall chat was generally civil and moderated appropriately.
-rpglimitbreak.com website will be getting a major overhaul in the coming year, and will be used to consolidate information currently spread across multiple sources (SDA Forum, Google Docs, Horaro, etc).
Prizes
-There was a bug with the donation tracker that led to prizes being rotated out of the stream layout omnibar and donation page too early - before drawing prizes next week we’re going to apply a bugfix to correct this, and extend the drawing window to 1 game earlier.
Incentives
-Early-week incentives were priced a bit higher than RPGLB 2016 - almost all got met without issue, but a few unfortunately were not.
-Asking for incentive ideas to be included with game submissions worked pretty well, as far as allowing the committee to consider them as part of game selection/scheduling - we will continue that process going forward.
Charity
-NAMI was chosen based on community feedback during the planning stages of RPGLB 2015 - they continue to be great to work with overall and very grateful for our community’s support, and the cause seems to resonate pretty well with our viewers.
-At our request, NAMI has been allocating donations towards programs with international reach as much as possible.
-Charity partner selection is something we always want to have strong community backing - let us know what you think about the cause of mental health support/awareness and NAMI in particular.
Volunteering Signups
-A Discord contact option will be added to the signup form next year, as Discord was an excellent tool this year for organization and distributing information.
-The deadline for volunteering will be more plainly stated. It was generally stated that signups would close at the same time as registration, but it would have been better to have that date stated outright when volunteer signups open.
-Hosts will likely need to do auditions next year so that we have a better idea of who excels on a microphone.
Volunteering General
-The biggest issue with the volunteer schedule on-site was it not being updated for the change made the week before the marathon in Child of Light being added, and the Diablo II and Kingdom Hearts 1.5 estimates being lowered.
-Training was an improvement over last year. Due to a later start time this marathon, we had ample time the morning before the marathon began to go over the donation, host, and tech stations.
-At the same time, training being on Saturday morning was not ideal for many arriving volunteers. Several arrived either later that day, or later in the week requiring them to be trained after the fact.
-One problem that someone brought up that does make sense is to make an outline of what to do when you’re hosting someone’s run next. An outline or guidelines PRIOR to your hosting hopefully will get created to have a more streamlined and consistent approach to hosting WITHOUT taking the personality out of the host themselves. This was a major concern brought to the attention of a few staff members that will be addressed in future events.
-Regarding the extra setup and teardown requirements this year, I would like to thank everyone who participated in bringing TVs from Essentia’s, setting up the practice room, and then tearing it back down and moving TVs to the trailers and sending them back to Essentia’s on Friday. That would have not been possible without everyone stepping up to help out, and it went as smoothly as could have been expected. Huge shoutouts to AshenPrime who volunteered his time and his trailer to help bring TVs to and from the venue.
Social Media
-Overall, the event was well covered by our Twitter crew. Tweets stayed entertaining, positive, and engaging. Volunteers were able to keep even nighttime runs covered - this was a huge improvement from 2016! The team also did a good job of letting onsite staff know if there were issues on the stream.
-Favoriting tweets and having them on stream seemed to work well, and they added another layer of engagement to the marathon. One or two tweets somewhat less sensitive to mental illness creeped through, and we’ll make sure both onsite and offsite staff are aware of what not to share.
-There was a little inconsistency in the professionalism in tweets; some lacked punctuation and proper capitalization. As we grow, we’ll want to hone our social media voice. It’s a small issue, but it’s something we can use to grow.
Pre-show/Interviews
-A very welcome addition to the event - we’ll be looking into having an interview area separate from the main couch for next event.
-Let us know what you thought of the pre-show & interviews (how many we had, how long they ran, what topics interested you, etc).
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