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It's that time again! About two weeks after a GDQ event, we post up the feedback thread to hear from onsite attendees, volunteers, and stream viewers. As a reminder, please read through this topic and replies to avoid needing to repeat yourself (but feel free to leave additional relevant thoughts), and please keep feedback and discussion constructive.
The Hotel
The hotel did not finish their renovations on schedule, and as a result, some people had to be temporarily relocated. Furthermore, facilities such as the gym and pool were inaccessible. We have brought up with the hotel that this was very disappointing. Should we decide to return to Minnesota (and this hotel), it is highly unlikely that we would encounter this problem.
Our marathon spaces for each event are dependent on what the hotel can offer us. Thankfully, we were able to reserve the entire bottom floor as marathon space, accessible by escalators from the lobby and elevators from the remaining floors of the hotel.
We (and the hotel, even without our feedback) realized that the elevators were on the slower side. This is most likely due to the hotel having only two elevators (and one service elevator) servicing 21 floors. It is an unavoidable situation, but something we will keep in mind if we look at this hotel again in the future.
The Location
A lot of establishments in the general vicinity closed around 6, due to the downtown business area that the hotel was located in. We mentioned this during the hotel search. One of the businesses mentioned the hotel usually alerts the businesses nearby of the fact that there would be high foot traffic in the area, but it didn't happen this time for some reason. The hotel, at our request, extended its restaurant's hours as late as they could and brought on extra staff to deal with the high volume of people.
We also want to establish that we do not have any specific plans for the next SGDQ’s location. There is a lot of benefit to staying in Minnesota. We will be looking there, as well as other states further south and west. At this time, we have no intention of migrating to the east any further than Minnesota.
The Marathon Room and Stream Setup
We changed the room layout based on feedback that the runners were "hidden" from the audience and also implemented a dual-couch setup. The dual couches started off as a joke, but we had a lot of positive feedback so far. We’ll look into this again at future events.
Event setup was unfortunately suboptimal once again, as we had extremely delicate plans for moving our equipment into the venue from many states away. The result was far less time for setup than we wanted, and left us with less time to test and perfect our setup before the event. This also hampered Power Up Audio’s ability to mix the audio, as they had to learn and adapt on the fly.
Game setup took a bit longer in the beginning of the week while our tech team and Power Up Audio got used to working with each other. We are looking for ways that we can have the next run's runner(s) and commentators prepped for their run prior to setup so that we can cut down on setup times. A portion of the downtime was filled with interviews (your feedback/thoughts on these would be much appreciated as well).
Power Up Audio
We brought on Power Up Audio to provide 24/7 audio engineering support, and we feel that they really helped our marathon's audio. We had a lot of positive feedback during the event regarding their mixing talents, particularly with race game audio and balancing commentary. They are ready and willing to accept feedback.
The Stream Layout
Based on feedback from AGDQ, the layouts were changed to make better use of the space given, especially for races and sponsors. One of the biggest improvements to the layout is that we added game incentives and their amounts into the rotation. We also implemented a foot pedal for individual runs so that the runner can stop the timer on their own.
There were several technical issues with the layouts during the event, most of them related to the overall complexity of the software involved and the poor performance of OBS’s Browser Plugin. However, we do not think this hampered the event in any significant way.
As a side note, the layouts have been open-sourced: https://github.com/GamesDoneQuick/sgdq15-layouts
Registration
There was a bit of delay on registration for onsite attendees opening on the first day; part of this was due to changes we absolutely needed to make to our system. We will lay out the process for registration prior to AGDQ to further streamline the process for people to get in and out faster.
NOTE: One of the things we noticed is that a rather large percentage of the runners do not register prior to the event. As this greatly affected our attendee cap, we will be implementing a new step in the game submission process.
After the final games list is posted, you must register and pay to attend the event before your accepted game is placed in the schedule.
We are also going to stop accepting onsite registrations. You must register and pay to attend each event online by the registration due date.
The Shuttle
A lot of people were unable to locate the shuttle at the airport. In the future, we will try to elaborate further on where people should go to get picked up.
---
Staff members will be answering relevant questions and responding to feedback. If there is anything sensitive that you wish to discuss, please feel free to PM me or CoolMatty.
The Hotel
The hotel did not finish their renovations on schedule, and as a result, some people had to be temporarily relocated. Furthermore, facilities such as the gym and pool were inaccessible. We have brought up with the hotel that this was very disappointing. Should we decide to return to Minnesota (and this hotel), it is highly unlikely that we would encounter this problem.
Our marathon spaces for each event are dependent on what the hotel can offer us. Thankfully, we were able to reserve the entire bottom floor as marathon space, accessible by escalators from the lobby and elevators from the remaining floors of the hotel.
We (and the hotel, even without our feedback) realized that the elevators were on the slower side. This is most likely due to the hotel having only two elevators (and one service elevator) servicing 21 floors. It is an unavoidable situation, but something we will keep in mind if we look at this hotel again in the future.
The Location
A lot of establishments in the general vicinity closed around 6, due to the downtown business area that the hotel was located in. We mentioned this during the hotel search. One of the businesses mentioned the hotel usually alerts the businesses nearby of the fact that there would be high foot traffic in the area, but it didn't happen this time for some reason. The hotel, at our request, extended its restaurant's hours as late as they could and brought on extra staff to deal with the high volume of people.
We also want to establish that we do not have any specific plans for the next SGDQ’s location. There is a lot of benefit to staying in Minnesota. We will be looking there, as well as other states further south and west. At this time, we have no intention of migrating to the east any further than Minnesota.
The Marathon Room and Stream Setup
We changed the room layout based on feedback that the runners were "hidden" from the audience and also implemented a dual-couch setup. The dual couches started off as a joke, but we had a lot of positive feedback so far. We’ll look into this again at future events.
Event setup was unfortunately suboptimal once again, as we had extremely delicate plans for moving our equipment into the venue from many states away. The result was far less time for setup than we wanted, and left us with less time to test and perfect our setup before the event. This also hampered Power Up Audio’s ability to mix the audio, as they had to learn and adapt on the fly.
Game setup took a bit longer in the beginning of the week while our tech team and Power Up Audio got used to working with each other. We are looking for ways that we can have the next run's runner(s) and commentators prepped for their run prior to setup so that we can cut down on setup times. A portion of the downtime was filled with interviews (your feedback/thoughts on these would be much appreciated as well).
Power Up Audio
We brought on Power Up Audio to provide 24/7 audio engineering support, and we feel that they really helped our marathon's audio. We had a lot of positive feedback during the event regarding their mixing talents, particularly with race game audio and balancing commentary. They are ready and willing to accept feedback.
The Stream Layout
Based on feedback from AGDQ, the layouts were changed to make better use of the space given, especially for races and sponsors. One of the biggest improvements to the layout is that we added game incentives and their amounts into the rotation. We also implemented a foot pedal for individual runs so that the runner can stop the timer on their own.
There were several technical issues with the layouts during the event, most of them related to the overall complexity of the software involved and the poor performance of OBS’s Browser Plugin. However, we do not think this hampered the event in any significant way.
As a side note, the layouts have been open-sourced: https://github.com/GamesDoneQuick/sgdq15-layouts
Registration
There was a bit of delay on registration for onsite attendees opening on the first day; part of this was due to changes we absolutely needed to make to our system. We will lay out the process for registration prior to AGDQ to further streamline the process for people to get in and out faster.
NOTE: One of the things we noticed is that a rather large percentage of the runners do not register prior to the event. As this greatly affected our attendee cap, we will be implementing a new step in the game submission process.
After the final games list is posted, you must register and pay to attend the event before your accepted game is placed in the schedule.
We are also going to stop accepting onsite registrations. You must register and pay to attend each event online by the registration due date.
The Shuttle
A lot of people were unable to locate the shuttle at the airport. In the future, we will try to elaborate further on where people should go to get picked up.
---
Staff members will be answering relevant questions and responding to feedback. If there is anything sensitive that you wish to discuss, please feel free to PM me or CoolMatty.
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